This privacy notice provides you with details of how SQLGLA Ltd (“we”, “our” and “us”) collect and process your personal data through your use of our site SQLGLA.co.uk, including any information you may provide through our site when you register or purchase a ticket for an event, sign up to our newsletter or take part in a prize draw/competition.
SQLGLA Ltd is the data controller and we are responsible for your personal data. Personal data means any information capable of identifying an individual. It does not include anonymised data.
Information about you
Using your information allows us to provide you with a better experience when using our website and services.
How we collect your personal data
We may collect your personal data in the following ways:
- From you directly, when we meet in a business context (face to face, attendance at our events, email, mail or telephone);
- From data that you provide online via our online forms (such as your name, contact details, e-mail address etc.);
- From your interaction with and use of our online services including the SQLGLA and SQL Glasgow websites, Twitter and LinkedIn feeds;
What we collect
We may collect the following information:
- Name and job title;
- Organisation or academic institution you are associated with;
- Contact information such as an email address or telephone number;
- Demographic information such as address, postcode, preferences and interests;
- Your interaction with us including frequency and timing of visits to the SQLGLA and SQL Glasgow websites;
- Photographs or videos captured at events, either organised or attended by SQLGLA Ltd; and
- Financial details when payments are required (e.g. payment for event exhibition stands or tickets).
We use your information to:
- Enable us to perform and improve the services you have requested;
- Respond to any queries submitted via the website, email, mail or telephone;
- Ensure that content from the website is presented in the most effective manner for you and for your computer;
- Analyse the information we collect so that we can administer, support, improve and develop the website and our services;
- Satisfy internal record keeping;
- contact you from time to time for research purposes in relation to our services, projects or work themes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests;
- Provide you with information or services that you request from us or which we feel may interest you, unless you have indicated otherwise; and
- Notify you about changes to our service.
Legal Grounds for Processing
We will only collect, use and otherwise handle your personal data on the website when we have legal grounds for doing so. The common grounds will be:
When you enter your information in a form (such as your name, email address and contact number)
- Surveys and Feedback
We may contact you from time to time via email to request your feedback on events and/or services you receive from us, or to send out surveys related to SQLGLA’s services.
- Mailing Lists
You can subscribe on the website to receive further information from us including news and events updates.
You can withdraw your consent at any point by clicking on the ‘click here to unsubscribe’ link provided in our emails or by contacting us directly.
We will process information about you to administer your event attendance, and after the event, to send you information such as photos/video of the event, presentations or follow up events by email. You will be asked to consent to such activities as part of the event registration.
We also collect some personal data, such as the IP address of your computer, through the use of website cookies. You can set your preferences for these cookies through our cookie banner.
What is a cookie?
A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can obtain is information a user supplies him or herself. A cookie cannot read data from your hard disk or read cookie files created by other sites. Cookies, however, enhance our website performance in a number of ways, including providing a secure way for us to verify your identity during your visit to our website and personalising your experience on our website, making it more convenient for you.
What types of cookies do we use?
- Strictly Necessary Cookies
These cookies are essential to enable you to move around the website and use its features. Without these cookies, we cannot provide some of the basic functionalities of our website.
- Performance Cookies
These cookies generally collect information about how visitors use our website, for instance which pages visitors go to most often, and the pages that they do not. This helps us to understand and improve the site, so it is easy to use and includes helpful content. They also allow us to fix bugs or glitches on the website. These cookies do not collect information that identifies visitors, so we cannot identify you individually. We use Google Analytics to track usage of our websites and interaction with our newsletters. For example, to see what content you click on, so we can analyse what content is of most interest to our audience.
- Functionality Cookies
These cookies allow our website to remember the choices you make as you browse the site. They provide more enhanced and personal features. The information collected is anonymised and they cannot track your browsing activity on other sites once you leave our site.
How to block cookies
You can restrict or block cookies which are set during your use of the website by changing your browser’s settings. Some pages may not work if you completely disable cookies, but many third party cookies can be safely blocked.
Check information in your browser’s help section for specific instructions on how to manage cookies. Alternatively, websites such as “All About Cookies” provide comprehensive guidance.
Links to Third Party Websites
To help provide our services, we occasionally provide information to other companies that work on our behalf.
We may pass your details to other companies that provide services for us. They may only use your details in the provision of the service to us.
3rd party services
- We use MailChimp for our email distribution. In addition to mailing preferences that you can manage here we will upload data that we hold about you to MailChimp, that we require in order to be able to email you (Name, Company, Email Address) about an event you are registered to attend, or when you have opted-in to receive emails about future events from SQLGLA during your conference registration. If you wish to unsubscribe from receiving emails about upcoming conferences and other information we think you’d find useful, then click here. You can find the MailChimp privacy details here.
Please be aware that we do not have any control over third party websites and that such third-party websites may send their own cookies to users, or otherwise collect data or solicit personal information.
Retention of your information
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Disclosure of your information
We will not share, sell or distribute any of the information you provide to us without your consent, except where disclosure is:
- necessary to enforce our rights, including under our website Terms and Conditions of use;
- required or permitted by law.
Your rights under data protection laws
All individuals have rights under data protection laws. However, they do not apply in all circumstances.
If you wish to exercise any of them, please contact our Data Protection Officer (details provided below) and we will explain at that time if they are applicable or not.
We will inform you in writing following receipt of your written request and if necessary, seek additional information from you about your request, including proof of identity.
- The right to request access to your personal information, be informed about the processing of your personal information and receive a copy of the personal information we hold about you. We are obliged to respond to any such request within one month of receiving a request, subject to limited exceptions.
- The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.
- The right to object to processing of your personal information.
- The right to restrict processing of your personal information.
- The right to have your personal information erased (the “right to be forgotten”).
- The right to move, copy or transfer your personal information (“data portability”).
- The right to withdraw your consent to processing (if consent is relied upon by us to process the personal data).
- Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.
At all times, you have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
Our Data Protection Officer oversees privacy related matters. Any questions about this privacy notice should be directed to the Data Protection Officer using the contact details set out below.
Data Protection Officer: Mr Craig Porteous
Full name of legal entity: SQLGLA Ltd
Email address: TheTeam@SQLGLA.co.uk
Postal address: 26 McPhee Court, Hamilton, ML3 6BP
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at TheTeam@SQLGLA.co.uk